Delivery and Returns

Processing Time

Kindly allow 5 business days for orders to be processed. Pre-ordered items will be processed within 15 business days. You will receive an email with your tracking number once your package is shipped.

Shipping Rates

Shipping rates are calculated at checkout and vary depending on your delivery location. Domestic shipments may be subject to additional fees depending on your delivery location. These charges are borne by the customer except otherwise required.

Shipping Time

The estimated shipping time for domestic deliveries is 10 business days. Please note that the processing time is not included in the estimated delivery time.

Orders may take longer than the indicative delivery times during busier periods.

Processing Time

All our products are shipped directly from Lagos, Nigeria. Kindly allow 5 business days for orders to be processed. Pre-ordered items will be processed within 15 business days. You will receive an email with your tracking number once your package is shipped.

Shipping Rates

Shipping rates are calculated at checkout and vary depending on your delivery location. International shipments are subject to the assessment of import duties and taxes imposed by the government of the importing country. These charges are borne by the customer except otherwise required.

Shipping Time

The estimated shipping time for international deliveries is 10 business days. Please note that the processing time is not included in the estimated delivery time.

Orders may take longer than the indicative delivery times during busier periods.

Contacting Us

We hope you enjoy your Woyin Taylor product. However, if you are unsatisfied, please contact us within 72 hours of receiving your order. You can choose to return the product or request a pick-up, depending on your location.

Inspection & Response

We will inspect the returned product and provide our feedback within 48 hours of receipt.

Condition of Goods

We reserve the right to refuse a refund or exchange if goods show signs of wear and tear or are not returned in a resalable condition.

Personalised Items

We cannot offer an exchange or refund on a personalised item unless the product is faulty.

Refund Terms

Refund terms are subject to change and are at the discretion of the company.